Implementation services

We can provide a fast and professional implementation of the CRM system and its adaptation to existing internal processes of your company. The implementation comprises mostly of the following processes:

Analysis of customer's current state, business processes and system requirements, existing systems.
Parameterization and system customization design.
Design of adjustments in internal processes of the customer.
Parameterization and system customization.
Trainings and consultations during the pilot-phase of the system's deployment.

Maintenance and services after the deployment of the system

In order to increase the quality of the system in long-term, according to the customer's growing needs and requirements, we offer the following services after deployment for the live, production system:

Adjustments to the system according to customer's requirements
Fixes and security upgrades of the system
System Maintenance
Training of employees to work with the system
Hot-line support